KLR is pleased to offer free UPS ground shipping on all orders over $100 within the U.S. Boots usually arrive within 2-6 business days. We ship from California so the closer you are to us, the quicker you will get your boots using this shipping method. We also offer faster options which are outlined below:
UPS Ground - Free (on all orders over $100, else $10 is charged)
UPS 2 Day - $15
UPS Next Day - $30
We are pleased to offer worldwide shipping using DHL Express. While it may be a little more expensive than other options such as USPS, Fedex etc in our experience it is far more reliable and ensures your KLR Boots will get to you as quickly as possible. Rates vary per country and are outlined below:
Canada & Mexico $40
Rest of world $80
Please understand that all these rates are heavily subsidized and as such we are not able to offer any discounts on shipping.
Orders are shipped same day if received before 11am PST otherwise next day. Please keep this in mind if you select the 2 Day or Next day options.
Returns / Exchanges
We are pleased to offer free returns on KLR Boots as long as the boots have only been tried on indoors and show no physical signs of wear. We suggest keeping the original carton to use when shipping the boots back to us also (do not ship your boots without an outer box protecting the KLR shoe box). You may return your boots up to 100 days after the date you placed your order.
Any KLR Boots purchased on sale or with a discount code are eligible for return but are not eligible for free return shipping. You must cover the cost of shipping back to us.
International orders are eligible for return but are not eligible for free return shipping. You must cover the cost of shipping back to us.
Shipping charges are not eligible for refund.
Once we receive your return our warehouse staff will inspect the shoes. Once the inspection is complete we will then process your return / exchange.
If you wish to return your order please send an email to firstname.lastname@example.org and we will let you know the next steps.