KLR is pleased to offer free UPS Sure Post / Fedex Smart Post shipping on all orders over $100 within the U.S. Boots usually arrive within 2-5 business days. We ship from California so the closer you are to us, the quicker you will get your boots using this shipping method. We also offer faster options which are outlined below:
UPS Sure Post / Fedex Smart Post - Free (on all orders over $100, else $15 is charged)
UPS 2 Day - $30
UPS Next Day - $50
At this time we are not shipping internationally. We are currently negotiating with shipping carriers for more reasonable pricing to ensure we can serve those of you outside the US in a more affordable manor. Currently we are only shipping to US addresses.
Returns / Exchanges
We are pleased to offer free returns on full price KLR Boots as long as the boots have only been tried on indoors and show no physical signs of wear. We suggest keeping the original carton to use when shipping the boots back to us also (do not ship your boots without an outer box protecting the KLR shoe box). You may return your boots up to 100 days after the date you placed your order.
Any KLR Boots purchased on sale or with a discount code are eligible for exchange but are not eligible for free return shipping or replacement shipping. You must cover the cost of shipping back to us and also pay an additional $15 to cover the cost of shipping the replacement pair. Sale pairs are not eligible for refund (only exchange)
International orders are eligible for return but are not eligible for free return shipping. You must cover the cost of shipping back to us.
Shipping charges are not eligible for refund.
Once we receive your return our warehouse staff will inspect the shoes. Once the inspection is complete we will then process your return / exchange.
If you wish to return your order please email us at firstname.lastname@example.org